Friendly, practical technology support across the Isle of Wight. We help with computers, laptops, Wi-Fi, printers, Microsoft 365, email, cyber security and everyday technology problems.
Patient, friendly support when technology at home stops behaving as it should, with clear explanations and no confusing jargon.
Practical IT support for small businesses that need reliable systems, sensible advice and someone they can call when something goes wrong.
TLC Tech is an Isle of Wight technology support business run by Tom and Tabby Carter. We provide friendly home support alongside practical IT support for small businesses.
We believe technology support should be easy to understand, honest and personal. Whether you need help with one troublesome laptop or a complete business network, the aim is the same: understand the problem and recommend a sensible solution.
From the Wi-Fi at home to the systems behind your business. Choose an area to see how we can help.
TLC TechAt the heart of itSlow starts, crashes, upgrades or a machine that simply won't cooperate. We investigate the problem and explain the practical options.
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We offer a range of services. Please browse our website to find out more about what we do and how to contact us.
Learn more about our business and explore our services.
Click here for more information >>Thoughtful service. Fresh ideas.
A team ready to make things happen.
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Talk to us about your websiteBook support online, call TLC Tech directly or contact us first if you are unsure what type of appointment you need.
Choose a suitable appointment time and let us know what you need help with.
Standard home support is £60 including VAT for the first hour, followed by £24 including VAT for each additional 30 minutes if more time is needed.
Call 01983 654627 or send us a message if you would rather explain the problem before booking.
We explain costs clearly and discuss any additional time, equipment or services before they are added.
Includes up to one hour of standard home or remote support where suitable.
Additional time is only charged when needed and discussed with you before continuing.
Suitable for larger setup jobs, Wi-Fi improvements, device migrations or resolving several issues in one visit.
A dedicated full-day session for larger projects, multiple devices or planned technology improvements.
Business support, project work and ongoing IT services can be quoted separately according to the work required.
Technical knowledge matters, but so does making customers feel comfortable asking for help.
Ask whatever you need to ask. We explain things clearly without making you feel rushed or uncomfortable.
We focus on finding the right solution rather than selling unnecessary equipment or services.
TLC Tech is based on the Isle of Wight, so you know who you are dealing with and who to contact again when you need help.
You don't need to know the technical terminology. Just explain what isn't working from your point of view.
Book online, call us or send a message if you want to discuss the problem before arranging support.
We diagnose the issue, explain what we find and work towards getting everything running properly again.
See what home users and small businesses have said about getting support from TLC Tech.
Whenever I have a tech issue, Tom is the first person I contact. I have never had to look elsewhere. He is fast to reply, and I’ve never had a problem with my PC he hasn’t been able to solve. Would highly recommend.
TLC Tech customer
Tom has been helping me with computers for years. From building my PC to tidying the cables. Very helpful and responsive. Happy to work with my budget and time frame. Thanks Tom!
TLC Tech customer
Tom came and fixed my iPad and iPhone. He did a great job. Thank you.
TLC Tech customer
Very happy with the service I've received from TLC Tech. One of our PCs had issues which I had no clue how to fix. Tom diagnosed the issue very quickly and explained everything to us as he worked.
So far the PC is running like a dream. He even tidied and maintained a second PC while he was here even though he didn't have to! I will 100% be using this business again if I have any tech issues. Highly recommended!
Google review
Excellent service from day one of contacting Tom, met every deadline that was required with install and communication has been great, highly recommend
Google review
IT is not my forte, so I was grateful for the service TLC Tech were offering. I booked a home visit with Tom and he assisted me transferring all the data from my old phone over to my new one and also resolved other issues. He was very professional, patient and explained everything to me in a language I could understand.
I would definitely recommend and use TLC Tech again.
Google review
Whether you need help with a computer at home or practical IT support for your business, TLC Tech is here to make technology simpler and less stressful.