Local on-site support
When a problem needs hands-on attention, we can visit your business on the Isle of Wight to investigate, install, repair or improve your technology.
Local IT support for Isle of Wight businesses
Business IT Support for Small Businesses on the Isle of Wight
TLC Tech provides friendly, reliable business IT support for small businesses across the Isle of Wight. From Microsoft 365, email and cyber security to Wi-Fi, devices, websites and everyday IT problems, we provide practical support remotely and on-site when you need it.
Isle of Wight based
Remote & on-site support
Plain-English advice
Microsoft 365
Business email
Cyber security
Wi-Fi & networking
Device support
Websites & domains
Local support when technology gets in the way
Local IT support for businesses across the Isle of Wight
Small businesses need technology that works reliably without needing their own IT department. TLC Tech provides a local point of contact for everyday technical problems, new projects and longer-term IT support.
Remote IT support
Many Microsoft 365, email, software and account problems can be resolved remotely, helping your team get back to work quickly.
A dependable IT contact
Instead of starting from scratch every time something goes wrong, you have someone who can learn your systems and understand how your business works.
What we can help with
Business IT services for small businesses
We support the everyday technology small businesses depend on, from Microsoft 365 and email to networks, devices, security and websites.
Microsoft 365 & Outlook
Setup, support and management for Microsoft 365, Outlook, Teams, SharePoint, OneDrive, licensing, users and permissions.
Email & domains
Help with business email, domain names, DNS, migrations, delivery problems and email authentication including SPF, DKIM and DMARC.
Cyber security
Practical protection including account security, multi-factor authentication, antivirus, safer working practices and advice to reduce common cyber risks.
Computers & devices
Support for business PCs, laptops, printers, scanners, phones and tablets, including new equipment setup and user onboarding.
Business Wi-Fi & networking
Reliable Wi-Fi, routers, switches, network upgrades, coverage improvements and troubleshooting for connected business devices.
Websites & hosting
WordPress websites, hosting, domain management, updates, maintenance and help keeping your online presence running reliably.
Flexible ways to work with us
One-off, project and ongoing IT support
Whether you need help with one immediate problem or want a dependable IT partner for your business, support can be tailored to what you actually need.
One-off IT support
Ideal when something has stopped working or you need help with a specific issue such as Outlook, Microsoft 365, a computer, printer, network or website.
IT project work
For Microsoft 365 migrations, new offices, network upgrades, Wi-Fi installations, device rollouts, websites, security improvements and other planned technology projects.
Ongoing & managed IT support
For businesses that want regular support and a trusted IT contact. Our ongoing service provides many of the benefits of managed IT services without needing your own in-house IT department.
Professional knowledge, personal service
Why Isle of Wight businesses choose TLC Tech
Good business IT support should make technology easier to manage, not add another layer of complexity.
Local and approachable
TLC Tech is an Isle of Wight business too. You can speak to someone who understands your setup rather than being passed around a large anonymous helpdesk.
Practical recommendations
We recommend technology that is sensible, reliable and proportionate to your business rather than automatically suggesting the most complicated or expensive option.
Plain-English support
We explain what the problem is, what your options are and what we recommend without filling the conversation with unnecessary technical jargon.
Clear costs
Where possible, we explain likely costs before chargeable work begins and provide quotations for larger planned projects.
Long-term supportability
We favour systems that remain reliable, secure and straightforward to support as your business develops.
Clear costs before work begins
Business IT support pricing
The cost depends on the type of support required, but we aim to keep pricing straightforward and explain likely costs before carrying out chargeable work.
Business support
£55
+ VAT per hour
Suitable for Microsoft 365, email, Outlook, devices, Wi-Fi, printers, domains, websites and general troubleshooting.
Project work
Quoted
Larger jobs such as Microsoft 365 migrations, network installations, office moves, device rollouts, websites and security improvements are quoted separately.
Ongoing support
£25
+ VAT per user / month
Tailored to your users, devices and support requirements, with additional services such as Microsoft 365, security, backups or website support agreed separately where required.
Business quotations clearly explain what is included, what is excluded
and whether prices are shown including or excluding VAT.
Support you can rely on
Helpful, responsive and easy to deal with
Our customer reviews reflect the kind of service we aim to provide: straightforward advice, dependable support and clear communication.
Responsive support
When technology prevents you from working properly, having an approachable IT contact can make a real difference.
Clear communication
We explain the issue, your options and the next steps so you can make informed decisions about your business technology.
A trusted relationship
Our aim is to understand your systems over time and become the technology contact your business knows it can turn to.
Simple and transparent
How business IT support works
Whether it is a single problem or a larger project, we keep the process straightforward from first contact onwards.
Tell us what you need
Contact us with the problem, project or ongoing support requirement.
We review the situation
We look at the issue and your existing setup to determine the most sensible next step.
You get clear advice
We explain the options, likely cost and recommended approach before proceeding with chargeable work.
We get it sorted
We carry out the agreed work remotely or on-site and can continue supporting your business afterwards if required.
Practical help and guidance
Technology advice without the jargon
Our Tech Advice section explains common computer, Microsoft, email, security and networking problems in plain English.
Local business IT support
Looking for dependable IT support on the Isle of Wight?
Whether you need help with Microsoft 365, email, cyber security, computers, Wi-Fi, networking or a larger IT project, talk to TLC Tech about how we can support your business.