Slow computers
Help with PCs and laptops that take too long to start, freeze regularly, run slowly or struggle with everyday tasks.
Local computer repair and troubleshooting
Computer & Laptop Repairs on the Isle of Wight
TLC Tech provides friendly, practical computer and laptop repair support across the Isle of Wight. Whether your PC has become slow, Windows will not start, a laptop is behaving strangely or you are wondering whether to repair, upgrade or replace it, we can help diagnose the problem and explain the best next step.
Isle of Wight based
Clear repair advice
No unnecessary upselling
Computer repairs
Laptop repairs
Slow PCs
Windows problems
Upgrades
Data transfers
Common computer problems
Help when your computer or laptop is not working properly
Computer problems are not always caused by one obvious fault. We can investigate the symptoms, work out the likely cause and explain the most sensible repair or recovery option.
Windows problems
Support with failed updates, startup problems, error messages, software faults and computers that no longer behave normally.
Crashes & freezing
Investigation of unexpected restarts, blue screens, freezing, black screens and other intermittent faults.
Storage & drive issues
Help with full drives, storage problems, failing disks and advice about replacing older hard drives with faster SSD storage.
Computer upgrades
Advice on memory, storage and other sensible upgrades when improving your existing computer makes more sense than replacing it.
Data transfer & replacement
If repair is not worthwhile, we can help choose a replacement computer and move your files, photographs and documents across.
Honest advice
Should you repair, upgrade or replace your computer?
Not every computer fault is worth repairing. We look at the age, condition and likely cost of the work before recommending what makes the most sense.
Repair
If the fault is reasonably straightforward and the machine still has useful life left, repairing it may be the best option.
Upgrade
Sometimes an SSD, extra memory or a clean software setup can make an otherwise good computer much more pleasant to use.
Replace
If repair costs no longer make sense, we will say so and can help you choose and set up a suitable replacement.
Local Isle of Wight support
Computer and laptop repair support across the Isle of Wight
TLC Tech is based in Ryde and supports customers throughout the Isle of Wight with computer faults, upgrades and troubleshooting.
Based in Ryde
TLC Tech is a local Isle of Wight business providing personal technology support rather than an anonymous national helpdesk.
Island-wide support
We help customers across Ryde, Newport, Cowes, Sandown, Shanklin and surrounding towns and villages.
Remote diagnosis when suitable
Some software and Windows problems can be investigated remotely before deciding whether hands-on work is required.
Repair and troubleshooting services
Computer repair jobs TLC Tech can help with
Windows & software
- Windows startup problems
- Failed or troublesome updates
- Slow startup and performance
- Software installation problems
- Error messages and crashes
- Unwanted software and pop-ups
Hardware & upgrades
- SSD and storage upgrades
- Memory upgrade advice
- Peripheral and device problems
- Hard-drive health concerns
- General hardware troubleshooting
- Advice on worthwhile upgrades
Setup & recovery
- Setting up replacement computers
- Transferring documents and photographs
- Email and account setup
- Printer reconnection
- Backing up important files
- Advice after a computer failure
Clear costs
Computer repair and support pricing
We start by understanding the problem. If additional parts, equipment or more substantial repair work are needed, we explain the likely cost before proceeding.
Diagnosis & support
£60
including VAT
Includes up to one hour of home computer support and troubleshooting.
Parts & further repairs
Quoted
Any required parts, replacement hardware or more substantial work will be explained and agreed before additional costs are incurred.
Trusted local support
Help from someone you can come back to
Computer problems can be frustrating enough without having to explain everything again to someone new each time. Our aim is to provide dependable local support you can contact whenever technology causes another problem.
Clear explanations
We explain what appears to have gone wrong and what your realistic options are.
Sensible recommendations
Repairing an old computer is not always good value. We will recommend what makes sense rather than simply selling more work.
Local support
TLC Tech is based on the Isle of Wight, so you have someone local to contact again if another problem appears.
Practical advice
Want to understand the problem first?
Our Tech Advice section includes straightforward guides to common computer problems, including slow PCs and other everyday faults.
A straightforward process
How computer repair support works
Tell us what is happening
Describe the problem, error message or behaviour you are seeing.
We diagnose the problem
We investigate the likely cause and determine what options are realistically available.
We explain the choices
You get clear advice about repairing, upgrading or replacing the computer.
We carry out the agreed work
We proceed with the sensible option once you understand what is involved and any additional cost.
Local computer repair support
Need help with a computer or laptop on the Isle of Wight?
Whether your computer is slow, unreliable, crashing or simply no longer working as it should, TLC Tech can help work out what has gone wrong and what to do next.